Zionsville Times Sentinel

April 9, 2014

Frontier Airlines fouls, strikes out

Andrea McCann Times Sentinel, Managing Editor
Zionsville Times Sentinel

---- — I've been fortunate to have traveled frequently — mostly in a past life, prior to returning to the newspaper business. I knew things had changed, but I'd flown since 9-11 and thought I was pretty much up to speed on policies when I traveled to Washington state at the end of March. My main concern as I prepared to leave was making sure I had all my toiletries in the correct size of container and crammed in a 1-quart bag. As it turns out, I should've been more concerned with the airline's convoluted policies than with the Transportation Security Administration's comparatively simple ones. Going back to the beginning, I won a trip to see Kings of Leon in concert at the city of my choice. I chose Seattle because I'd never been and my parents lived in Tacoma before I was born, so I was interested in seeing the area. I invited my brother, Aaron, to come along. KOL's record company made our arrangements, scheduling us to fly Frontier Airlines from Indy to SeaTac via Denver and then back the same route. I've flown various airlines, and I can't recall ever being as aggravated with any as I am with Frontier. See Wednesday's Times Sentinel for the full story.