First-rate health care is available to all area residents with or without health and dental insurance.There’s a quiet powerhouse of health and dental services in Lebanon. Riggs Community Health Center has been a presence since it first opened a local office. Based out of Lafayette, Riggs assumed operation of the former Boone County Community Clinic in 2016.
Services have grown to include a dental clinic, behavioral health services, and a primary care provider model. Patients who walk in for a strep screen, or those seeking a “home base” for all their healthcare needs, will find an open door. Though most health plans are accepted, including Medicare, Medicaid, HIP, etc., those who are between eligibility levels are served with a sliding fee scale.For those on a tight schedule, the “initial new patient intake” appointments demanded by traditional primary care physicians offices can be an obstacle. Some providers are scheduled out 8 to 10 weeks for a first encounter visit. At Riggs, intake visits where a physical exam and full medical history review are performed can generally be scheduled within the week.
Persons with acute, non-emergency ailments are worked into the schedule as walk-ins. Additionally, patients are seen without regard to citizenship or residency status (many travel from neighboring Hendricks and Clinton counties).In a telephone interview, Riggs COO Don Phillips said, “We are here to serve people and make sure they’re healthy.”
That philosophy is working. In the latest stats available, the Lebanon location saw about 6,000 cases totaling a patient pool of just under 2,000 individuals last year.
With several prestigious grants and designations, the quality of care is high. Riggs enjoys recognition as a Federally Qualified Community Health Center. Though this does not mean it is fully underwritten, and thus a “free clinic,” it does receive grants to offset staffing and supply expenses. This allows the clinic to hire competitively from the same pool of applicants as the major hospital systems including IU Health, Franciscan, and others.
The clinic also serves as a skilled facility for dental school students from IUPUI, as well as NP candidates from both Indiana and Purdue universities. It was recently approved as one of only two residency facilities in Indiana for Nurse Practitioners specializing in Adult and Family Medicine.
Phillips said they are always in search of board members. They maintain a “balanced board,” made up of local healthcare professionals (those from all disciplines are encouraged to apply) as well persons who currently use Riggs as their health or dental provider. By including caregivers and those who receive care, a clear perspective of need is maintained, he said.
Riggs is at 416 W. Camp St., Lebanon, across from Walgreens. To view a list of services or apply for a board position, visit the website at www.RiggsHealth.com.